Resume · concise version

Blair Boylan

Business Operating System Design • Enterprise Architecture • AI-Enabled Delivery • Executive Strategy

Telluride, CO (Remote) · Remote-first

A concise version for recruiters, hiring managers, and application systems. Fuller depth lives under Roles and Capabilities.

Professional Summary

Strategic and technical executive who connects business strategy, enterprise architecture, solutions design, and scalable delivery. 10+ years leading cross-functional teams across strategy, pre-sales engineering, solutions architecture, and engineering in healthcare, financial services, fintech, manufacturing, and SaaS. Established and grew the Solutions Engineering function and the Pitch to Close pre-sales motion that scaled the services revenue of a custom enterprise software and AI services firm from $1.5M to $9.2M in three years. Hands-on technical depth in Node.js, TypeScript, cloud infrastructure, and AI workflow orchestration. Effective working remotely with distributed teams and executive stakeholders.

Core Positioning

  • 10+ years connecting business strategy, enterprise architecture, solutions engineering, and scalable delivery
  • Established and grew the Solutions Engineering team at Nymbl from 1 (self) to 4 SEs; designed and ran the Pitch to Close pre-sales motion
  • Scaled services revenue 6x ($1.5M → $9.2M in three years) through productized pre-sales-to-delivery operating model (PADRE)
  • Owned SOC 2 Type II program end-to-end; unlocked enterprise sales motion into banks, credit unions, and other highly regulated industries
  • Hands-on technical depth in Node.js / TypeScript, APIs, cloud infrastructure, and AI workflow orchestration

Selected Achievements

  • Designed and operationalized PADRE — a customer-centric GTM operating model (Pipeline, Acquire, Deliver, Run, Extend) — and the embedded Pitch to Close pre-sales motion, scaling annual services revenue from $1.5M (2023) to $4.5M (2024) to $9.2M (2025).
  • Established and grew the Solutions Engineering function at Nymbl from 1 (Blair himself) to a team of 4 Solutions Engineers, hiring, mentoring, and developing each through the Pitch to Close motion.
  • Built automated pre-sales assets and standardized proposal workflows, reducing intake-to-proposal time from approximately 2 weeks to 3 days and significantly increasing sales velocity.
  • Led the end-to-end SOC 2 Type II readiness and audit program, unlocking enterprise sales motion and contributing to $1.5M in new client revenue.
  • Implemented an integrated operating framework connecting strategy, pre-sales, delivery, and billing, improving operational visibility and supporting the scale to $9.2M in annual services revenue.

Experience

Mar 2026 — Present · Telluride, CO

Founder & Principal · Oso Group

Independent enterprise architecture and AI-enabled delivery advisory work. Productizing solution design, AI-orchestrated delivery workflows, and custom business operating systems. Currently doing focused advisory engagements while exploring senior leadership roles at companies building in the AI orchestration and enterprise platform space.

Detail →

Feb 2022 — Mar 2026 · Remote

Chief Strategy Officer · Nymbl

Executive leader reporting to the CEO at Nymbl, a Custom Enterprise Software & AI Services Platform Development firm engineering intelligent Business Operating Systems for enterprises across financial services, healthcare, life sciences, manufacturing, and ESG. Served as Head of Advisory Professional Services — owning the scoping, estimating, and delivery oversight of professional services engagements, advisory services, solutions engineering, solutions architecture, and technical pre-sales. Was Head of Advisory Services with full PS scoping and estimating ownership; did not run a separate solution delivery org but owned the delivery of solutions end-to-end as part of the PS motion. Established the Solutions Engineering function and grew it from 1 (Blair himself) to 4 Solutions Engineers (titled Solution Consultants internally), designing and running the Pitch to Close pre-sales motion — built as an AI workflow that converts unstructured client calls, notes, and documents into structured, curated solution inputs — that drove growth from $1.5M to $9.2M in annual services revenue over three years. Nymbl operated at approximately 100 people, including roughly 60 FTEs. Blair directly owned his assigned departments while participating in broader company operating decisions, owned the Pitch to Close portion of the sales motion, formally owned Corporate Operations, and carried delivery-function responsibility early in Nymbl's growth before a dedicated leader was hired.

Detail →

Jan 2024 — Mar 2026 · Remote

IT Manager · Nymbl

Owned Nymbl's internal IT stack, governance posture, access controls, and Corporate Operations while leading SOC 2 readiness and audit coordination. Ran the Corporate Operations department: architected the company's use cases and data objects, led the Google Workspace to Microsoft SharePoint change management migration, answered IT support questions, and owned SaaS-tool onboarding for all staff — genuine IT Service Management (ITSM) work. Built security policies, system administration routines, asset tracking practices, and automation for provisioning and compliance workflows. The SOC 2 Type II program was the foundation that unlocked Nymbl's ability to sell into banks, credit unions, and other highly regulated enterprise customers.

Detail →

Jan 2022 — Mar 2026 · Remote

Solution Consultant — Advisory Services · Nymbl

Ran all advisory engagements for Nymbl's enterprise clients using structured playbooks. Built and owned three named advisory offerings: Technology Assessments, Product-Market Fit assessments, and custom Analysis of Alternatives for the value streams of client organizations. Helped clients understand strategic options, business requirements, process gaps, and solution pathways that could be translated into executable delivery work for Nymbl's custom Business Operating System engagements.

Detail →

Jan 2022 — Dec 2024 · Remote

Solution Architect · Nymbl

Architected and delivered client solutions for Nymbl, a custom enterprise software development and AI services firm. Turned business objectives into scalable workflows, normalized relational data models, Entity-Relationship Diagrams (ERDs), integration patterns, and application structures across healthcare, financial services, fintech, logistics, and internal operations use cases using Nymbl's custom development plus AppGen approach (custom code combined with Retool, Mendix, Replit, and other low-code/AI-assisted platforms). ERDs and supporting data models were standard architecture assets included in solution handoffs to engineering and delivery.

Detail →

Jan 2020 — Jan 2022 · Remote

Senior Solutions Architect · Freelancer

Advised clients on solution architecture, operating workflows, and reusable application patterns. Designed practical frameworks and technical foundations that connected configurable application behavior, integrations, and long-term maintainability.

Detail →

Jan 2015 — Jan 2020 · Boulder, CO

Enterprise Architect · Gloo

Led enterprise architecture modernization and portfolio delivery practices across a growing platform business while also participating in functional management across departments and teams. Responsibilities extended into resource allocation, budgets, functional planning, management accountability, organizational effectiveness, and the operating structures required to translate company strategy into coordinated execution. Gloo operated at approximately 200 employees during Blair's tenure.

Detail →

Jan 2012 — Dec 2014 · Milwaukee, WI

Designer & Full-Stack Developer · Starkmedia Digital Agency

Designed and built custom client websites and digital solutions across industries. Combined design sensibility with front-end and back-end development to deliver complete web experiences on agency timelines.

Detail →

Capabilities

  • Strategic Leadership & Business ArchitectureAdvanced
  • Solution Architecture & Systems DesignAdvanced
  • Enterprise Architecture & Portfolio DeliveryAdvanced
  • Program & Product LeadershipAdvanced
  • Full-Stack & Application EngineeringAdvanced
  • Sports Program LeadershipAdvanced
  • Retail Operations LeadershipAdvanced
  • Customer Experience & Instructional ServicesAdvanced
  • Security & Compliance ArchitectureAdvanced
  • Financial & Organizational LeadershipAdvanced
  • AI & Intelligent AutomationAdvanced
  • Cloud Infrastructure & DevOpsEstablished
  • Business Operating System DesignAdvanced
  • Corporate Operations & IT Service ManagementAdvanced

Technical Skills

Advisory

Technology Assessment DeliveryAdvancedProduct-Market Fit AssessmentAdvancedAnalysis of AlternativesAdvanced

AI

AI Prompt EngineeringAdvancedLLM Workflow DesignAdvancedStructured Output DesignAdvancedConversational AI Bot Implementation (Moveworks/ServiceNow)Advanced

AI & Automation

Multi-Stage AI Workflow Design (Human-in-the-Loop)ExpertChatGPT API IntegrationAdvanced

AI Governance & Portfolio Management

Enterprise AI Portfolio GovernanceAdvanced

Analytics & Marketing Operations

Marketing Analytics & Funnel DashboardsAdvanced

Architecture

Microservices ArchitectureAdvancedUML ModelingAdvancedKnowledge Center ArchitectureAdvanced

Channel / Partnerships

Channel & Technology Partner Co-SellingAdvanced

Cloud & DevOps

DockerAdvancedDocker ComposeAdvancedDeployment ArchitectureAdvancedCaddy Reverse ProxyAdvancedGoogle Cloud PlatformIntermediateCompute EngineIntermediate

Cloud Infrastructure

AWS (Service Deployment & Automated Pipelines)Beginner

Coaching

Player DevelopmentExpertPrivate Lesson InstructionExpertGame StrategyAdvanced

Community Engagement

Event PromotionAdvanced

Corporate Operations & IT

IT Service Management (ITSM)AdvancedCorporate OperationsAdvanced

CRM & Marketing

HubSpot Administration & ImplementationIntermediate

Customer Experience

Customer EngagementAdvancedCustom Equipment SetupAdvanced

Customer Success

Client Success ManagementAdvanced

Data

NoSQLIntermediate

Data Architecture

PostgreSQL Data ModelingAdvancedRelational Data NormalizationAdvancedEntity-Relationship Diagram (ERD) DesignAdvanced

Developer Tools

PostmanAdvanced

Domain — LegalTech / GRC

Legal / Compliance Software DeliveryIntermediate

Engineering

React.jsAdvancedNode.jsAdvancedTypeScriptAdvancedAPI DesignAdvancedHTML5/CSS3/JavaScriptAdvancedCMS ImplementationAdvancedSQLAdvancedPythonAdvancedCMS Platform Delivery (WordPress, Sitecore)AdvancedReusable Site/App Template Framework DevelopmentAdvancedAPI Testing & Integration DebuggingAdvancedPHPIntermediateAngular.jsIntermediateWebsite Builder Platforms (Webflow, Squarespace)Intermediate

Enterprise Architecture

Technology RoadmappingAdvancedBusiness Capability MappingAdvancedLegacy System Integration & ModernizationAdvancedProcess Discovery & Value-Stream MappingAdvanced

Executive & Operational Leadership

Functional Management & Resource AllocationAdvanced0→1 Functional Buildout & Leadership HandoffAdvancedCross-Functional Executive OperationsAdvanced

Executive Leadership & Governance

Founder/CEO Partnership & Constructive ChallengeAdvanced

Financial Leadership

Revenue Modeling & ForecastingAdvancedBudget ManagementAdvancedP&L OwnershipAdvanced

Go-To-Market

Sales Process Design (PADRE)ExpertAccount PlanningAdvancedProof of Value LeadershipAdvanced

Integration

Boomi IntegrationAdvancedIntegration ArchitectureAdvancedSalesforce IntegrationIntermediateDynamics CRM IntegrationIntermediateServiceNow IntegrationIntermediate

Integration Architecture

Payment & Commerce IntegrationsAdvancedTwilio / Telephony IntegrationIntermediate

Leadership

MentorshipExpertExecutive Discretion & Sensitive Information HandlingExpertPublic SpeakingAdvancedConsulting/Partner Team Coaching & EnablementAdvancedGlobal Distributed Team LeadershipAdvanced

Low-Code / No-Code

Airtable Platform Evaluation & Prototype BuildsBeginner

Marketing

Retail MarketingIntermediateSearch Engine Optimization (SEO)IntermediateMarketing Automation WorkflowsIntermediate

Operating System Design

Operating System DesignExpertRequirements TraceabilityExpertImplementation Framework DesignExpert

Operations

Scheduling & LogisticsAdvancedInventory PlanningAdvancedPOS Systems OperationAdvancedVendor ManagementIntermediateVendor RelationsIntermediate

Operations & Capacity Planning

Demand & Delivery Capacity PlanningAdvanced

Operations & Delivery

Tiger Team Formation & LeadershipAdvanced

Operations & Governance

Advisory / Governance Board Program ManagementAdvanced

People Leadership

People Management (Direct Reports)AdvancedSE Hiring & Onboarding Program DesignAdvanced

People Leadership & Organizational Effectiveness

Employee Engagement & People PartnershipAdvanced

Pre-Sales / Solutions Engineering

Product Demonstration & Technical StorytellingAdvanced

Pre-Sales / Technical Diligence

RFP Response ManagementAdvanced

Product

Product Lifecycle ManagementAdvanced

Program & Delivery Management

ClickUp Project Management & Workspace ArchitectureAdvanced

Program Delivery

SAFe / Portfolio DeliveryAdvancedProgram ManagementAdvanced

Revenue Leadership

ARR Ownership & Revenue AccountabilityAdvanced

Sales Methodology

MEDDPICC (Informal Application)Intermediate

Security & Compliance

SOC 2 ComplianceAdvancedIdentity & Access ManagementAdvancedSecurity Policy AuthoringAdvancedSecurity Questionnaire ResponseAdvanced

Solution Architecture

Low-Code PlatformsAdvanced

Solutions Engineering

Demo Environment EngineeringAdvancedEnterprise Solutions Engineering Handoff (Sales → Delivery)Advanced

Strategy

OKR FacilitationExpertExecutive WorkshopsAdvanced

Strategy & Executive Communication

Board & Investor Material PreparationAdvancedExecutive Ghostwriting & Presentation AuthorshipAdvancedMedia & Press RelationsIntermediate

Strategy & Leadership

Executive Operating System DesignExpert

Strategy & Operations

Organizational Effectiveness DesignExpertKPI Design & Value RealizationAdvanced

Strategy & Portfolio Management

Portfolio Prioritization & Investment GovernanceAdvanced

Team Operations

SE Capacity & Account Allocation ManagementAdvanced

Education

Mechanical Engineering

Milwaukee School of Engineering · Milwaukee, WI · 2006–2010

Coursework (program not completed)

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